Refund policy

First time buyer?

We're happy to share that more than 99% of our customers love our Chili Crisp. And for this reason, we offer a liberal refund policy to maximize happiness! If you are at all unhappy with your purchase, or wish to receive a refund, you can contact us at any time.

Refund steps

To request a refund, please contact us within two weeks of receiving your order and provide a brief explanation of your request. We will review your request and determine the appropriate course of action.

Please note that refunds may be subject to certain terms and conditions, including but not limited to:

• The product must be in its original, unopened and unused condition
• The product must be returned to us within 30 days of your request for a refund
• Refunds will not be granted for products that have been customized or personalized

If you have any questions or concerns about our refund policy, please don't hesitate to contact us.